Awesome experience, amazing staff and location to die for. Can't wait for the cafe to open
Above average food with a fantastic matcha latte. So many people waiting for seats but guess it's worth it. Great view. Recommended. đ
Our new favourite cafe. The eggs Benedict is the best in Auckland. You'll have to wait around 40 minutes for a table but it's worth it.
The foods are delish and they have big servings. The waitress who was assigned to us was very accommodating and friendly. The place is also relaxing. Will definitely come back to try their other foods!
Dora The Food Explorer
+5
Beautiful food, place and service. Couldnât fault anything here, yes we did have to 40 mins to get a table but this is without a booking and have to say it was well worth the wait. Great variety on the menu, good portion sizes and food came out speedily despite a packed lunch crowd. Great little playground for the kids and right next to the bay with awesome views. Bean bags on the lawn for the adults? Also nice little interactive sugar musuem and shop for all to enjoy. Lets talk food, the southern fried chicken with french toast wasnât too heavy or greasy and liked the hint of chilli to the dish, fish and chips were battered and fried perfectly and the fish literally melts in your mouth. The corn fritters were the best thing especially with corn still being in season. And the star of the whole meal was the Lemon lamington/sponge cake. Lemony, fluffy and creamy, absolutely to die for and look at the size of the thing, worth the $8. Sugar at Chelsea Bay was definitely a hidden gem for us and weâll definitely be back.
Really nice location and was nice to drive there and see the scenery. Food was delicious and coffee was even better. Recommend making booking as they are always busy and we had to wait 30 mins to be seated but as I said the scenes is beautiful so you donât really mind
Amy @ My Dining Journey
+4
My friends and I visited Sugar on a Saturday and luckily we managed to get a table fairly quickly.
Love the selection available on the lunch menu, and if you're after a sweet treat, the cabinet is full of yummy looking cakes and slices.
We ordered three items from the menu: Soft Shell Crab Benedict, Pork Belly Benedict and Chicken & Waffles. All were well received and polished off.
The coffee took longer than the food but it was decent. Would have loved a filter option but i resorted to a long black.
Service was okay. You order at the counter and the food comes quickly. It does get really busy during the weekend so be prepared to wait for a table.
Came on a Saturday for brunch and ended up waiting 20 minutes, although we didn't mind since it is a popular time for families to eat during weekends. I ordered the roast pork Benedict which was delicious. The pork was super tender and the meal came with a thick slice of potato which balanced out the saltiness of the pork. Although the poached eggs made the meal too rich and I only finished one of the eggs. I tried a bit of the crab Benedict and French toast with fried chicken too. French toast was super heavy as it came with corn bread and Brioche. I found the crab Benedict to be a weird combination and didnât enjoy it. The cabinet food looked amazing so I had the Victoria sponge and the orange and blueberry muffin which had an amazing light coconuty frosting- both were great and not too sweet. Good portions too!
The service was great, staff were friendly and loved the location and ambiance (we were sat by the bay). No complaints
A m a z i n g ....Best cakes I've had in Auckland for a long while. Loved the berry tart with custard, wanted to have two! Had an amazing rose latte, was so special.
Went here with my sister's kids and my dogs earlier this week. Wasn't sure if they would have something to fit us all in, including our large dog, but the staff were extremely helpful in finding something for us! There was a ten minute wait for a table during which the staff were very helpful and updated us on the wait so we didn't feel forgotten. My sister and I ordered off the menu and the kids got cabinet food. It was all amazing! Five star service, unparalleled food quality! Would highly recommend, and will be doing so to all my work mates!
Nice environment especially great for kids to play around. Food is nice and staffs are friendly đ
Had a long waiting time on Labour Day and food is quite pricey but itâs a good place if you want to treat yourself to a nice breakfast with a view.
We called in for brunch yesterday. I had the Kimchi Scrambled Eggs and my husband had the Creamy Mushrooms. We both enjoyed our meals. The service was great, the food was great and the view was lovely. We got some cakes to takeaway for afternoon tea. We will be back.
Love the cabinet food and the taco is the best thing I have eaten here! Wish there was a little more savoury options in cabinet as scones and sausage rolls sell out quick. Lemon lamington is also to die for! Must try!
Definitely will come back for brunch again
I loved the flavours of the salad and the presentation. I did find it a little pricey to pay $8 extra for just to get 2 pieces of chicken (might just be me though). The staff where so friendly and even though there was a lot of people we didnât have to wait long for our food and drinks to be served.
Came in to try the marshmallow slice yesterday afternoon with Michelle. Loved the atmosphere there. We had to wait for a table but that was understandable because the place was amazing Prices were kind of expensive because it was a tourist destination. Food was served at a good pace and service was friendly.
Came for a coffee and sweet treat from the cabinet. Great location down near the harbour. Coffee was strong and slightly bitter, passionfruit slice was delicious, cheesecake taste and consistency, not too sweet. Service was great, one of the best Iâve experienced at a cafe. Comfy seating and nice view, big glass windows overlooking the playground. Busy on a Saturday, had a half hour wait but that was easily spent wandering the grounds and playing a game in the Chelsea factory interactive zone.
Love the location, the view , the service , ambient and lastly.. the food. Amazing. The portion for each dish is just nice and honestly, my favourite dish is the Mexican Benedict ~ a little bit of spice but blends well with the creamy sauce :)
Highly recommend you to try other dishes or better, keep coming back and try all dishes! :)
Will definitely come back another time.
Also, definitely go for the sugar factory tour. đđ»đđ»
Great location to have brunch with good views. Place is kid friendly as well. Foods presentation are so aesthetic. Canât help to not take pictures. From the plates that they use till ingredients are colourful.
Good thing is foods are not just pretty but taste good as well. Cakes are amazingly delicious too!
Cool location. The big breakfast was delicious but didnât enjoy the waffle. Was hardly any waffle to soak up the load of sweet things they put on top. Felt like I paid just for waffle toppings.
Sugar is nestled prettily between the sea, native bush and famous Chelsea Sugar Factory.
At our most recent visit, we were told it would be 45 minutes for a table and promptly joined the 3 person queue for takeaway cabinet food.
The ginger crunch was a thick, finger length treat generously layered with icing and crystallised ginger chunks. A towering banoffee cake was not-too-sweet and light but had a thyme garnish which left a weird aftertaste. For a cafe named Sugar, their savoury brioches and scones are so deliciously satisfying you could almost say no to dessert.
Be prepared for a lengthy wait for a table at peak times or take the cabinet food to-go and enjoy the view outside.
Great location at Chelsea bay with a kids playground & interactive displays linked to the refinery. We had heard that getting a table was a challenge on the weekend so we arrived early.
Service was very friendly & efficient, coffee well made. Lots of amazing treats in the cabinet as well as a full menu.
The eggs Benedict had a good twist with a Mexican option. The waffles were ok, not the best out there as it was overshadowed by so many toppings. having said that though the toppings by themselves were innovative & delicious.
The bacon was really smoky so maybe only order if youâre a fan of that
Recommend all the pretty and fresh desserts from this place!!! Brilliant location, you can have a whole bridge-and-city view if your table is beside a glass.
Best place on Earth. So fantastic for kids. An all round amazing experience and makes me happy being here. Food is insanely good, whatever you order. The lady that works at the information desk is very grumpy but we just ignore her.
While I wait in front of the cabinet, one fly was playing around with the fancy sweets in it. It was very annoying to see that. I'm wondering why open type of cabinet which pose a rsk of food contamination is used.
It was on a weekday around 2:30pm, not crowded and only a couple of customers in front of me in a line. When it's my turn, I was left standing at the cashier for quite a while.
We got 2 kinds of cakes and both of them were really beautiful in looking & tasting.
Latte was also nice.
I'm looking forward to trying other stuff in the corner seat area with a nice view next time.
Went here for my birthday brunch. My partner had the Kimchi Scrambled Eggs on Toast and I had the Mexican Eggs Benedict. Eggs Bene taken to the next level by throwing in some mex fried chicken, crispy jalapeños, charred cauliflower and chipotle hollandaise to top it all off. Everything was delicious, canât fault it. Good service and amazing view of the harbour bridge. Good coffee and matcha latte. Their cabinet food looks amazing, I just wanna try everything! Definitely recommend âš
Sugar is amazing!!!! The view of the harbour bridge is amazing and there is a good amount of parking. A playground for the kids and the cafe is decorated so beautifully and super modern. The cabinet food looks SO GOOD it is so hard to pick just 1 thing, everything looks so tasty. Came in with sister and her friend for morning tea/brunch. It was super busy but we got seated fairly quickly. We went for some cakes first of all - my sister got a slice, I got a black forest cake and her friend got a chocolate cake. The cakes were to die for. Her friend also got the 'autumn chicken salad' which looked so good. Definitely wanna try that next time I come. Everything about this cafe is amazing the only thing is the bees flying around are a little annoying but its a sugar factory so can't blame them. So eager to go back- thinking of those amazing cabinet cakes. 1000% RECOMMEND :)))))
I was over from Melbourne visiting my folks and came here on a sunny spring day and sat at the long table by the cabinet full of lovely sweet treats. Ultra modern space with floor to ceiling glass looking out over playgrounds and views of the Auckland harbour bridge. Certainly a good place to come to other people... I always find it amazing to see how busy a place like this can be on a weekday morning with mothers groups, walking groups and retirees seeming to fill up the place nicely. Food wise we all had coffee and cake and cake selection was tough because they all looked so good. I ended up going for the passionfruit cheesecake ;not your typical cheesecake more of a slice). Coffee was strong, a little too strong for me, although my father loved his long black he itâs strength. While there we explored a little bit of the interactive history centre and I was interested to see they run baking classes and sugar works tours too if you ever want to entertain the kids or avid bakers.
Excellent food. Very friendly and accommodating staff. They replaced eggs un our dish with avocado at no charge. Very attractive presentation. Have to wait too long for a table.
We went there to have small bites/dessert. Very nice view and vibe! Cabinet desserts look amazingly pretty. Staff is friendly. Would recommend book a table if youâre going during weekends/holidays. Cheese cake and long black ~$11 and coffee was bad (took 1 star of rating)
The beautiful brunch spread was amazing. The eggs Benedict (10/10) is the best we have ever had. Our eggs bennie adventure just gets better. The Blueberry Danish (7/10) was a bit dense and not as fluffy as Amanos pastry. The caramel coconut slice (7/10) is so popular but too sweet. The French toast presentation was 10/10 but taste 7/10 was very fluffy with many components but not enough flavour.
âDaileeâ 25% Off Zomato Gold
+4
Came here for the factory tour, very informative and definitely a place to visit. When we arrived, the place was so full with lunch crowd. Afterwards we decided to have an arvo tea, passionfruit cheesecake and salted caramel slice are quite nice. They have a delectable range of desserts, so spoilt for choices. Priced at about $7ish. They make great coffee too. Couldnât say the same with the service though, the lady with the glasses wasnât friendly and abit grumpy! But will be back next time to try their high tea. Lovely place with amazing view.
USE HANSID FOR GOLD DISCOUNT
+4
Wanted to visit Sugar for a while and thought today would be a good day to visit as the buzz may have died down a little. However as we arrived there was still quite a line which was surprising.
We eventually got seated after a 15-20 min wait, even though it was after lunch peak hours. We were fortunate to be seated outside, it is quite a lovely space with a lot of seating and a gorgeous view.
I ordered the smoked bacon Benedict and it is quite a generous serving with really good quality bacon. The rosti was a little disappointing as the outside was over cooked and the inside wasnât seasoned however bacon was spot on and they give you a lot of it! Eggs were perfect and the hollandaise is creamy. Overall I feel $19 is fair but the rosti could be improved.
Would come back again to enjoy their cabinet treats and their view!
Fast and efficient, bought taco mushrooms yum!
A must go place and the view is awesome.
I can see why everyone comes here
My partner had cream cheese scrambled eggs which also looked and tasted absolutely marvelous
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I came here with my grandma and aunty last Sunday morning for high tea. We had been looking forward to this as it was their christmas present and our expectations were exceeded!Â
There was a bit of a line for tables, but because we had prebooked we were seated straight away (note: they are having some hiccups with their new online booking system, but took full responsibility for this). We were seated quickly in a corner booth and given menus for tea. As noted in some other reviews, it was quite noisy, but I'd expect that at any cafe that busy on a Sunday morning.Â
A waitress explained how the high tea would work, we were to be given scones and tea followed by tiered plates of savories and sweet foods. The food was delicious, both the sweets and savories were made with great attention to detail, they were beautifully presented and there was far more than I could eat. Contrary to a previous review, we were given a cake box to take home the food we didn't eat.Â
The service again was amazing. We were well looked after by our waitress, who kept checking in to make sure everything was alright and that we were happy with the food and teas. There was only one issue, I had specified a vegetarian plate on the online booking form, however, this had got lost in the system. I was planning to just make do (as I've worked in hospitality for a long time and didn't want to be a pain), but my aunt mentioned it to the waitress. After realising their mistake, the manager came over very apologetic and explained about the online system. A replacement plate of vegetarian savories was also quickly made up (and very tasty).Â
Overall, really enjoyed the experience and they seem to be working through some of the teething issues that arose when they first opened. Would definitely go again!
âŸfrendly staff
âŸGreat Coffee
âŸA playground for kids
I am glad that I did not read the reviews before coming here :)
We came her late afternoon so it was quieter, the service was super friendly and chilled.
The coffee was spot on! There was not a massive amount of counter food left, but then It was late and the scones we had were pretty much perfect.
The playground is great for kids and it has great views. I can imagine it gets pretty busy here at lunch
This restaurant in northshore has nice ambience. I ordered a french toast and it has beautiful presentation. In addition it is tasty. However the customer service is not warm enough. Moreover it is a bit pricey.
Great local spot. We went opening weekend so was quite busy waiting to get in but but not a noticeably long wait for food. Cabinet food is beautiful and delicious! We waited on one coffee for most of our breakfast, but it was worth the wait. The meals were quite small but I will be back to order brunch and a side for the counter :)
Not enough stars for this place, +5 should be a category in this app. Food is amazing, coffee is perfect, the view is stunning and you can take a walk after all that food. A bit pricey but totally worth it.
Place: Just a few minutes walk from the Highburyâs shop and itâs definitely worth walking from rawene road to enjoy the nature (overlooks the city tower). I really enjoyed the place, as it has modern/contemporary design + the view.
Food: Great food and good value! I recommend the triple cooked fries and oh, the sauce that comes with it, so delicious!
Service: Awesome people and lots of smile :)
Definitely will come back soon!
So we arrived at Chelsea Bay (what a name, what a place) and although waiting 20 minutes in the queue, pre coffee, might I add, we were happy to wait. The staff were on their best behaviour, greeted us as soon as we entered the doors, said thank you for waiting and top notch banter - I donât know about you, but that was an instant star level up for me. We were accompanied by anotheR very polite team member to our table and the water was filled instantly, without asking - another star. Drinks and food were super duper speedy and v scrumptious. Now for the yolks, this here is the reason I have put a 4 star rating instead of a 5. All together we had 7 eggs, 2/7 of the poached egg yolks on the table were literally hard boiled. HOWEVER, there is always room for improvement and being only their 3rd week open, I will give them another chance!! Lads, I think we have a winner in the making here. P.s we got a brownie to takeaway and whoooooley, best god damn brownie. THANKQ JESUS.
Came here for brunch today and have nothing but good things to say. There was a queue for tables which I expected as itâs a new eatery and you can clearly see how busy they were.
After being seated we were told there would be a wait for coffees and food which is fine. Everything came really fast and service was great. My sister and I got the burger and market fish. The food was good.
Honestly donât understand all the bad reviews. I work in hospo and bless the staff as they were so busy. If you really want to eat here I suggest coming early or booking a table especially if youâre a big group.
Be wary of the negative reviews. These guys had a bumpy couple of weeks when opening, but they should be afforded some grace for that - they were settling in and had an onslaught of loyal locals trying it out. I went back today after a disappointing first visit and it was like a different cafe. Slick systems, ear pieces and each waiter/waitress with a clear job/area. We were seated promptly and Del (?) provided fast, attentive and friendly service. The big breakfast and raspberry smoothie were excellent and the cabinet (as always) looked amazing. The setting sets this place up for a win, and today the team delivered. We'll be back, it's too good to not be.
Iâm guilty of eating with my eyes and as soon as I saw the cabinets filled with the colours and shapes of delicious I was feasting.
I could not possibly eat it all at once so am heading back to have a second helping off the menu with no hesitation. Stunning setting, modern building with the opportunity to tour New Zealandâs very own sugar factory. Fantastic views, itâs certainly a hidden jewel of a spot. Itâs all win win.
This cafe has got so many things right - location, ambiance, food and well meaning staff. Birkenhead has waited so long for a cafe of this standard that perhaps the staff team had not expected the full force of the locals patronage from day 1. No warm- ups could prepare a new cafe for it ! Yes, itâs full with a long wait time for coffee and food ( we waited 40 mins for food and 45 mins for coffee) Staff are lovely but show a lack of experience under constant pressure ( after repeated requests we sourced our own menus + water and trying to pay our bill at the end was an exercise in patience and persistence). Things are being missed and not everyone is happy ( the table next to us walked out after no service for a long period of time). Given a bit more time though this cafe will be as terrific as the others by the same owners. Meantime we will continue to visit and cut them some slack if itâs not perfect. P.s- Look at this devine tomato burrata bruschetta.
Wonderful food in a fabulous setting. The cafe was busy (the newest in the area) but they seemed to be managing the crowds well. Will be back for sure
We went here today and had lovely food that was excellent. Friendly staff, great setting and the lemon meringue tart was fantastically scrumptious. Will definitely be back.
Today went to Sugar with my friend. We had Eggs Benedict and the French Toast - both delicious( as we like to share ). It was busy, staff were great. We will be back to try out the cabinet food. The cafe overlooks the water - what a view. Well done Chelsea Sugar works such an asset to Birkenhead. (Long time residence) and within walking distance.
The owners of these restaurant delivered once again on taste, quality and overall presentation of the food. Congratulations guys on the new addition.
We checked it out on the opening weekend, the place was packed and the ambience is really nice.
Both of our order were spectacular in taste and presentation. The cabinet food looks equally scrumptious. I can't wait to dig in to the rest of the menu đ
Such good food and good service loved it here, will definately be come back. The food was amazing as well as the tea such good vibes and a nice view to match
Awesome restaurant, family friendly. Staff very friendly - still working through a few teething issues, but still an outstanding dining experience. Food was amazing!
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Came here the day after opening day and it's crazy hectic, but I think the servers handled it well under the circumstances. They are still finding thier feet but kudos to them trying to handle the sheer amount of people. In saying that, the food here is TO DIE FOR. We had the French toast, market fish and big breakfast and everything was simply perfect. The French toast wasn't too heavy and the panacotta on top had a hint of some sort of lychee taste. It was delicious. The mushrooms in the big breakfast really stood out. I could just eat a massive bowl of those to be honest. The market fish was crunchy and the sauce it came with was super flavourful and complimented the fish well. The hot chocolate kinda sucked, wasn't sweet at all but I REALLY don't care because the food was so good. Also had a plum tart from the cabinet and it was honestly the BEST TART I've ever fricken had. Defiantly going to come here again. I don't think the crowds will die down anytime soon so if you can book a table online!
Opening day, as to be expected, was quite chaotic, and the volume of customers coming in mustâve been overwhelming for the staff, but this is a lovely place and once the kinks are worked out, I think it will do fabulously.
My french toast was divine and presented very prettily on the plate. The only hiccup was my coffee never arrived, so I spoke to one of the servers, a super nice guy who got it quickly sorted for me. We had to leave, so they gave it to me in a takeaway cup and it was very good.
As the cafe is on the grounds of the Chelsea Sugar Factory, there are tours offered Monday through Friday, so we will definitely go back for that. Oh, and the views looking over the harbour towards the city are spectacular.
First time trying this place. Was recommended the dessert slices such as caramel slice and he marshmallow slice and they were very good. Coffee was just ok here. Also ordered 2 mains, the tarakihi taco and the fish and chips. The taco was perfectly cooked, slightly crisp and tasted amazing, quantity not too much however. The fish and chips to me was quite average and over priced. Overall not a bad meal though. Would probably come next time just for cabinet food.
Our first time visit to Sugar at chelsea BAy was amazing , the food was yummy and coffee was awesome, we had chocolate cake as well , it was tasty and very rich . Staff service was awesome as well .
Delicious food, lovely vibe and friendly staff. There's an impressive range of cabinet "sweet treats" which we were too full to try, after our brunches. We'll definitely go back for coffee and cake!
Great atmosphere at this place. The lady at the reception was very nice. Tables are usually full so booking is recommended.
Views around this place is good. Would recommend a tour too.
Cabinet food has such a variety. We had lunch and cane home with desserts. Even though the place was pretty packed, service was fast.
Went here for sit down meal but was so crazy busy decided to order out of the windows.... probably some of the yummiest windows food I've ever had.
Update 23/10/23
Again, It was very busy but managed to get a table this time. Delicious dine in food.
Had the fried chicken, the Moroccan Lamb, and the Kids fish and chips. All very delicious. Service was fast and friendly.
Got some cabinet sweets to go.
Have a very happy birthday lunch with my son's family during this winter time, cold outside but feeling so good as setting besides the big window with view and lights, delicious food and warm service.
Me and my hubby went there to have breakfast , the cafe and the view is really nice , the place is spacious and cute and pinky pinky interior, food is amazing too đđ»
The girl with piercings was lovely, enjoyed talking to customers. Though we all have sore tummies from the food - it was all quite heavy and not good value for money in my opinion - $6 coffee is quite dare. Nice location though I guess thatâs what youâre paying for.
A friend gave me an address, and I didn't realise it was at the Chelsea Sugar factory and thought I missed a turn. Came to the end and found a handicapp parking space that was convenient. Went inside and saw they did tours of the factory. Had coffee and lunch the coffee was pretty decent and my lunch was fried chicken was good . The views were nice and definitely would go back
Such beautiful hidden places, beautiful people, delicious food ,great coffee with our brunch, no booked but lucky have table for us .
Went there every Wednesday with daughters new mum's group. Food ,staff and atmosphere 5 star. Loved my decaf iced coffees. Just now need an indoor area now that all bubs starting to crawl. That would top off your place. Best place in Auckland area. Miss my morning tea's there. Back in Aus now. 5 star in my book.
Amazing location. Beautiful views. Yummy food. Recommend to book. Will be back.
This is my second visit on this trip. The manager is very kind. There are some people who enjoy relaxing. It is a place where you can see the big bridge across to the beach, sea, yacht, and downtown while drinking coffee.
It is convenient to book here in google maps. The food is great as well as the crew is very friendly. My son and wife love's it. We will surely be back along with our friends next time. đ
an absolutely Heavenly food/ambience/Service...been here twice...always colorful feeling...thsnks Sugar team..
My friends and I visited Sugar on a Saturday and luckily we managed to get a table fairly quickly.
Love the selection available on the lunch menu, and if you're after a sweet treat, the cabinet is full of yummy looking cakes and slices.
We ordered three items from the menu: Soft Shell Crab Benedict, Pork Belly Benedict and Chicken & Waffles. All were well received and polished off.
The coffee took longer than the food but it was decent. Would have loved a filter option but i resorted to a long black.
Service was okay. You order at the counter and the food comes quickly. It does get really busy during the weekend so be prepared to wait for a table.
Great playground outside if you have kids. Also a nice outdoor seating area!
Beautiful cafe tucked away on the edge of the harbour. Excellent atmosphere and friendly staff.
Plenty of space, whether inside or outside, with a playground for the kids. The coffee was divine and the food was reasonably good with respectively fair prices.
Plenty of parking available. Well worth checking this cafe out!
Lovely cafe, with amazing view. Downside is the only way to pay is spilting by number of people (and not by what each person ordered) which is super inconvenient.
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