Their pasta in white sauce with mushrooms is amazing. They change their menu once or twice to suit seasons. they didnt have a vege hot food option when we went last week. staff was very friendly and accommodating, they catered to our request. Thank you!
Low key one of my fav lunch spots. Good coffee and amazing sandwiches. Also great atmosphere to just work or study for a couple of hours. Love it.
Love this place. Their waffle and Breakfast are really good. So many options on the menu. Very friendly staff.They not only made me feel welcome, but so much better!
I love coming here because the environment is so inviting. You can sit down with a good coffee, take a deep breathe in and relax. Also the eggs bene are bloody top notch.
WOW. This cafe is getting better and better. Swung by for brunch after not visiting for a couple of years (so many choices in Auckland to eat out) and won't be waiting so long to return again. We both had the paleo lunch and were not disappointed. Everything on the plate was cooked perfectly and the tastes of the fresh ingredients blew us away. The service was attentive and friendly and even tho we were warned there would be a 25 minute wait, it was worth every second. The iced expresso was so yummy and my companion's hot chocolate just as pleasing, I'm told. We finished off with a nice stroll through the garden centre, feeling happy and sustained. We will be back to dine again for sure.
My number one place for coffee on the Shore. The coffee is hot, excellent and consistent. There is an excellent variety of food both in the cabinet or from the a la carte menu, and the service is friendly and personable.
The thing that sets them apart in my view is their ability to recognise regular customers and value them.
This is the $12 breakfast I believe? Somewhere around that price. You are eligible to get it before 10am! Soo good and so worth it. Filled me up and wasn't boring at all. The food took a while to come out and I'd already finished my drink before then. Advise you to ask to get the drink with the meal. I will come here to try other foods on the menu definitely. Its very lovely to sit outside and see all the plants and enjoy the fresh air! They have a high tea as well! It's good to come here before shopping so you don't spend so much money. Typical cafe food with a beautiful atmosphere. 🌹🌷💗🌸
We came here for high tea on Saturday for a special birthday celebration. The table set up was beautiful with white tablecloths and old fashioned cups and saucers. We were looked after immediately by a lovely waiter who was very attentive and even took photos for us. The food was all lovely and there was so much of it we took a good amount home. We didn't at any time feel rushed or bothered. At $25 a head it was great value for mondy. All in all we had a lovely afternoon and highly recommend Café Botannix for high tea for a special occasion.
I've been to this cafe on more than one occasion and the food never disappointed.
In terms of service one member of staff sticks out in particular who seems to be a whirlwind of efficiency and kindness. Lucie has served us on more than one occasion and it feels important to acknowledge her as to me she represents the dying art of great customer service. She always seems to be a step ahead and acutely aware of the customers needs.
Big thumbs up from myself and the gang! We'll definitely return. Thank you.
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Botanix Cafe at Palmers in Albany is a location we have visited a number of times for breakfast/brunch and cabinet food, but today we visited for lunch. We sat outside in the spacious comfortable area under cover, surrounded by colourful and fragrant plants, and twittering sparrows. On being seated we were advised that there would be a half hour wait for the food as they were very busy, and again when they took our order - good customer relations! No problem! - we cruised around looking at the great range of plants for sale to fill in the time. We ordered the grilled lamb rump with pumpkin risotto, and the chicken burger with fries. The lamb rump slices were tender and perfectly cooked, over creamy risotto with chunks of roast pumpkin - delicious. The chicken burger was a succulent grilled marinated chicken breast, pineapple ring, cheese, etc in a very tasty herb bun - excellent. The service was superb, the ambience relaxing, and the food yummy - don't know why we haven't lunched here more often!
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Sunday brunch seems to be the place to go!
Was reasonably busy today and people kept pouring in service was prompt , coffee was flawless food well presented & reasonably priced. Short wait approx 15-20min for food given that the kitchen was under some light pressure nothing was compromised . The only point id like to raise would be the communication between the Kitchen & foh staff, a blonde male foh staff member conversing with another re the 40 minute wait in food, his response was to start clearing vacated tables & quote- "Avoid People" following another discussion with the head chef about not taking anymore orders as they by this time were under some real pressure but was well composed & very cool headed female chef i don't know her personally but i have years of experience in hospitality so i can relate to the pressure, i just hope she is well paid & well looked after & a pay increase or bonus should be on the cards! .
The point I'm making here is that for your customers to hear your staff saying avoid people is not a good look both tables next to us heard the comment & well all looked at each other completely shocked & some internal foh training maybe just was is required. We will be back as i can't fault anything else.
It's always nice to eat in amongst a multitude of flowers, and there is really nice counter area. The service is simply outstanding, very friendly and fast. There isn't much range in terms of lunch food, but the baked goods look delicious, and the Japanese Lime tea was among the nicest teas I've ever had. I would definitely return, if only to try the plum and white chocolate brioche!
This is the best place to go for a nice meal and a drink with a friend or group. me and my partner visit regularly and the staff are always lovely and the manager Brenton is always inviting and goes out of his way to help in anyway he can best cafe in Albany 5+ stars
This cafe has fantastic menu ,the food is really lovely !! The staff very friendly and preshinonal ! If u want to drink a beautiful morning tea and take a party with your friend ,there is your best choice !!👏🏻👏🏻👏🏻👏🏻😋😋😋😋😋
Went in today with a friend of mine to check out the new menu that they have on offer. We both tried the Asian Squid dish and their new frappes , Belgium chocolate & Black Forrest (2 of the 4 flavors) , both the meals and drinks were amazing and full of flavor. Fantastic experience amongst all the plants in the garden centre, and staff were very very friendly , with a special mention to Brooke and Cory for being wonderful waiters. Will most definitely come back.
After a walk through the garden centre we enjoyed a delicious lunch of creamy mushrooms for the hubby and crepes for myself and received great friendly service from Brooke.
Food was great! The service was good too. Had the best mocha I've had in a while. Brooke told me to vote for her due to her epic cashier skills, however Melissa brought my dog a bowl of water which I thought was wonderful.
As regular Botannix customers, my mother chose to celebrate her birthday with lunch in the cafe. Knowing how busy it gets, I pre-booked with the manager, Brentin, and followed the advice to pre-order from the menu for our group. As usual the food was great, Brentin and his team were helpful, friendly and efficient, and it was the best dining experience I've had with a group that size. Pre-ordering meant there was no long wait for the food and we were able to take along our own cake (not that some of us didn't also have dessert from Botannix - the chocolate brownie and strawberry pavlova were fantastic). Thank you Brentin for making it such an easy, pleasant dining experience.
My elderly Mother loves garden centres so 21 of us celebrated her recent 91st birthday at Botannix Albany, Brentin and his team excelled. He suggested we pre-order the food which we did, we arrived at 12.00 and the tables were set up, we had asked that the food start arriving at 12.15 which it did, everything ran smoothly and we had a great lunch, the food was lovely, the grandchildren enjoyed the play area. Thank you Brentin and your team it was a pleasure dealing with you.
Came to Cafe Botannix today for lunch with a friend and we loved it! Beautiful setting and such friendly staff. The food was great, I had the Botannix grill, the roast tomato was really niceley seasoned, the poached eggs were perfect and the lamb and mint sausages were so flavourful and the potato hash was crunchy on the outside and fluffy on the inside. My friend had the Parisian tart and really enjoyed it. We look forward to coming back
Beautiful cafe with lovely staff! Im a regular customer and food and coffee never disappoints! Reading a few of the negative reviews and questioning if they got their cafes mixed up!?
Really enjoy coming here now. Staff are friendly and food is good. Eggs Benedict is a real winner. Cabinet food selection is also really good. Play area for kids is great. I would come back here without a doubt.
I ate breakfast here recently and it was excellent, the scrambled eggs were perfectly seasoned, the potato rosti were lovely and crisp, really yummy, great service too. I ate the same at the new cafe at Westgate but it wasn't quite the same standard.
Excellent food, coffee and service.
The cabinet food is always fresh but never the same. The menu options are good, and the children's menu is excellent.
Always happy to return and the standard never disappoints.
The atmosphere is lovely with all the plants and water features around, and on a few occasions there's been live music.
The kids' play area is a big plus for families, but is removed enough to not interfere with others. Overall, it provides the quality of food and service that people have come to love and expect from great cafes.
Very happy to be able to provide this cafe with their first review. Have been here a few times now and each time I have felt very comfortable. The setting is terrific, the staff are super friendly and efficient and the food is delicious. Nothing I have seen or tried disappointed myself or my companions. I have yet to try the counter offerings but there is a good selection, they look good and am looking forward to giving them a try sometime soon. Thats if I can get past the mains :):).
Thank you all and I wish you the best for continued success.
Such a nice lunch:) cozy and lovely. Cake was so yummy and beef salad too.
I love eating here.. love the plants around!!
Food is great if your into sweet treats, servings are big!! Service is excellent.
Absolutely amazing! Great service. It was busy but we were served very quickly. The food was gorgeous and delicious and we had a cute seat outside with beautiful flowers. Would recommend the sticky date french toast, we liked it so much we ordered it twice.
Great breakfasts. Good thing was the eggs were soft.
Waitresses need to be trained though. Delivered our coffee but walked away without clearing last guests plates and cups. Needed to call her back. Didn't know which coffees she was delivering either. So we had to decide what the coffee was ourselves. Delivered a cappuccino and thought it was a hot chocolate.
Situated in a garden centre, so there's lots to look at in the nursery and the shop. Good food. Popular for brunch. Pleasant waitress. We visit regularly, especially now the small shopping centre and Countdown are nearly completed. Visited today with a walking group and very helpful young man, staff member helped to move tables together for us. Always helpful staff.
Food is great..serving very generous! For sure we will be back again.
Had chicken & avocado salad today, and it was absolutely DIVINE. The presentation of the food was definitely photo-worthy & the tasted SO good. Also had he banana & Walnut loaf toasted, crispy on the outside and soft in the inside which was a perfect balance with coffee. Quick and friendly service. Definitely will be back! 🥰💗
Rainy day, surrounded with plants, not too lousy, spacious, and the coffee was better than I thought. It was a pleasant visit.
Decent food and service. If you love plants, the place to go.
Ask Brian for the Hippo! Amazing latte art! He can also do bear/panda if you want. Lots of new chef’s specials to try out too.
I went to Cafe botannix last week. The cabinet looks so good which makes me hard to decide. Finally I odered blueberry muffin, which is the best muffin i have ever had. The coffee was amazing as well. The service was also excellent. Everything is so amazing. I will definately come again to try other things.
Very good food and atmosphere
Coffee was okay
Great cafe in the garden centre. Highly recommend.
This cafe is great! I’ve been there a number of times, both for lunch and just for a coffee. The menu food is delicious and the muffins and scones from the cabinet, equally good. The coffee is superb and the staff are friendly and efficient.
My family loves this cafe and visit often. The food is consistently great and the service is excellent. Highly recommend.
Excellent Cafe with some truly delicious and healthy food options! I got the Avocado smash with a side of bacon and it was so good! Coffee was perfect both times we went and the plants and gifts for sale make it a beautiful experience to sit, chat and eat. Highly recommend 👌
Food was good and coffee was exceptionally fast, never seen my coffee delivered to my table so quickly. Only gripe was that there wasnt enough hand sanitizer available and the one that was there was empty. Need more gluten free options on the cabinet please.
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