In Australia, there is a burger chain called Grill'd, and it seems Burger Fuel tries to imitate Grill'd in almost every way, but doesn't quite nail it.
That's not to say there was anything wrong, just that it tried to hard to mimmick something else. We ordered a few burgers, kumara and regular chips, pumpkin bites and a kids meal. It was all prepared fresh, very tasty, not greasy or sloppy at all. In all I highly rate the food.
The staff were great and friendly too. However, the one thing that really let the place down was the staff member rapping the order back at be like a poor mans Vanilla Ice. Look mate, I'm not a 15 year old kid who things that's cool or impressive, what I found it was confusing. I had no ideas what you were saying at me.
If that's a directive from head office then they need to stop, that is tantamount to unfathomable workplace conditions to require staff to humiliate themselves like that; and if it was the staff members decision to do that, then he just needs to stop, you're embarrassing yourself.
The 'rapping' took the score from a 4.0 to a 3.5. Harsh, but fair I feel.
Love going to burger fuel on my lunch breaks from work, the burgers and thickshakes are just so bloody good.
Customer service is 10/10, super friendly staff. Special shout out to Ken and Kayla for the awesome customer service, would give all the staff a shout out but i don't know all their names✌
If my son had his way, he would eat here every week. Great choice, fabulous quality and the staff are really good. I love the low carbonator option of lettuce instead of bun and the hamburgini is great. Aioli to die for! If I were a millionaire I would eat out here a lot.
Cool restaurant. Was disappointed that the Hornet was gone. But the sandwich was great. Things were a little slow that night.
Aaaand they’re back!!! Some new staff has made all the difference. We used to be Friday regulars but after a run of disappointing experiences, we took a break. Tonight though, we gave it another go and were rewarded with a great experience! Perfect burgers and actual service! Well done guys, thank you!
Fast service, the server k ew his stuff re Gluten Free options for a Celaic. Burgers tasted freak and the Thickshake was amazing.
I visited tonight and didn’t realise there was an event which was happening out front so it was buzzing with lots of people. I ordered online but I made a muck up twice on my order.
The service I received was exceptional I am not sure it it was the owner or store manager but whoever they were they were awesome. Walking the floor and keeping things moving & being above expectation with being attentive to all customers, making sure everyone had a good experience.
It is the best customer service I have received anywhere in a very long time. He not only checked in on my order but got it sorted so fast even though it wasn’t delayed at all. I also ordered extra fries by accident and he insisted on refunding me so even though I hadn’t requested it as it was totally my error! Was super impressed especially given how busy it was. Well done Burgerfuel KĀPITI!
Oh, where do I even begin with the "Single Muscle" burger from Burger Fuel Kapiti? It was simply an extraordinary culinary experience that left me completely satisfied and wanting more! From the moment I took my first bite, I knew I was in for something special.
Let's talk about the layers of perfection that went into creating this burger. The top bun, lightly toasted to perfection, provided a delightful texture that complemented the succulent fillings. The creamy aioli and tangy Dijon mustard added a wonderful kick that perfectly balanced the flavors. The pickles added a refreshing crunch, while the melted cheese infused every mouthful with a rich, gooey goodness that made my taste buds dance with joy.
But let's not forget the star of the show – the beef! Juicy, tender, and cooked to perfection, it was an absolute delight to sink my teeth into. The quality of the beef was evident, and it made every bite truly memorable. And that tomato relish? Oh, it was like a burst of sunshine, adding a delightful sweetness that complemented the savory elements of the burger beautifully.
Beyond the outstanding flavors, I must commend the impeccable service at Burger Fuel Kapiti. The staff was attentive, friendly, and went above and beyond to ensure that my dining experience was nothing short of exceptional. They took the time to explain the ingredients and even made personalized recommendations to suit my preferences.
I was genuinely amazed at how quickly they prepared the burger. In just six minutes, my masterpiece of a burger was presented before me, fresh and inviting. It's rare to find such efficiency without compromising on quality, and Burger Fuel Kapiti nailed it effortlessly.
To sum it all up, the "Single Muscle" burger is a true work of art – a masterpiece in burger creation. From the delightful combination of ingredients to the excellent service and lightning-fast preparation, Burger Fuel Kapiti has truly raised the bar in the burger world. If you haven't tried it yet, I strongly urge you to do so. Trust me; your taste buds will thank you! I can't wait to return and indulge in this amazing burger once more.
Choppers! Love them. Having a bad day? Choppers. Having the best day ever? Choppers . They just fit into any situation. Emma makes best choppers fr
Went at fairly busy time but everything was clean, staff were friendly and didn't take long to get order, always a good experience
Really fast, great quality food for a decent price and a really nice atmosphere. What else is there to say. One of the best burger fuel joints I have been to.
Kevin James van Duuren
+5
I was here for a quick visit and as always excellent Burgers 🍔. The stylish interior design and clean open kitchen with friendly staff members willing to help you out to make a difference. I really recommend this place for a visit. Cheers
They have very tasty burgers. Also Jordan is very hospitable. thanks for everything 🙏
Been a few years since I've been to this place, and should have come back sooner.
My son and I called in tonight - and it was excellent, burgers full of flavour etc. And friendly helpful staff - everything that Macdonalds isn't.
Absolutely the best burgers around. The Kapiti Burger Fuel is always clean and tidy and staff are excellent, polite and helpful.
The new Jalapeño hornet burger and pumpkin spice shake were awesome, Zohaib served us very well top man
Best place to eat on the cost. Some of the freshest food and nicest customer service.
Not many customers when I was there but the service was wonderful and prompt.
Clean and funky decor!!
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