Lunch at Barrel & Co. mid-week and we enjoyed the experience. Quiet restaurant meant prompt service and a calm atmosphere. Lunch menu is small but covers most bases. My Wagyu Beef burger was very tasty, well put together and filled my not so small belly lol. The garlic bread was also on point, yum. Good selection of tap beers too. Not cheap eats but if you have an Accor Card membership you get 50% off. Good.
So glad we started our weekend off here!
Great selection for the Buffet breakfast, the Chef was very accomodating and coffee was just as i like it! (Im VERY fussy when it comes to coffee!)
The Staff overall were so attentive & friendly, I couldn't fault their Customer Service - we felt welcome the moment we walked in the door! Will definitely be back!
We were staying at the hotel and chose to eat here for dinner.
I'm very fair when it comes to my reviews and I don't say things negative lightly.
The fantastic food (5 out of 5) was let down by the appalling service.
The waitperson was really friendly, knew the menu and greeted us well. The issue was the timing. Not the pace of the food, but I ordered wine, which was forgotten. I also walked up to the bar to order another drink as the waitperson was obviously too busy. This may well be an under-staffing issue. The table next to us also walked to the bar to order drinks.
Covid 19 has been hard on the tourism industry and maybe the hotel is running at a lower staffing level than usual.
I'd definitely eat here again, and I will reiterate, the food was fantastic. I hope next time, there is more than 1 waitperson, as in my opinion that's all that is needed.
Excellent service and outstanding kitchen staff! 💯👌🏻
We have booked table for Saturday night and everything went smoothly from beginning to the end!
Food was soo delicious, all dishes had amazing flavor and even presentation of the food was great!
Bread starter was amazing!
T-bone steak as a sharing is a must try for two!
We would definitely come back!
100% recommended! 💯🤗🤤🤤
Thank you! Tomas & Shuyin
It’s not fair to give 1 star to a restaurant because the front of the house it’s a mess , wait for a table even when you reserve it , the waitress/forgot the entree and came after the main, no steak knife for a steak, didt refill the glass of water or ask which wine I would like my meat with… but the chef cooked the eye fillet perfectly medium rare/red wine jus. Thanks to the chef and everyone inside the kitchen .
I had the caesar salad with roast chicken.Very scrumptious. We sat by the window & watched passersby. They have alittle outdoor area. Loved my glass of Opawa Pinot Gris. After your meal you can retire to a lounge area with comfy chairs
First time In Rotorua and I must say this place is absolutely divine! First of all, we walked in hoping to get a seat but was told they were fully booked for the night ( should have known, it was a long weekend anyway) stood outside for a couple of minutes googling romantic dinner spots - the lady from restaurant earlier came running outside ushering us back in ( someone had cancelled, Yay!) The service was immaculate from the moment we sat down- we had the pleasure of being served by the most amazing staff (Sheryl)- bubbly with a wild sense of humour , quite the professional she is! Dinner was splendid - really worth every single penny! We also had the pleasure of having the executive head chef visit our table who surprised us with a beautiful platter of sweets for our anniversary! I can’t thank the staff for making that night for us a special one! In all my years I don’t think I have ever witnessed such superb excellent customer service from Barrel & Co. I 100% recommend !!!
Nice place to sit, good atmosphere, lovely staff. However pricey for what it was. Medium steak was more medium rare, drinks seemed a long time coming.
Wow! The food was absolutely amazing, I had the Venison Wellington and it was super tender. The portion size is very reasonable compared to other hotel restaurants. There was 2 of us, we had a starter each, a main each and a side each and we ended up taking almost half to the room because we couldn't finish it all.
I am not a big meat eater and usually always go for the chicken option, but the venison definitely surprised me and the flavour was delicious.
The stuff was very friendly and we had outstanding service!
Definitely coming back!
A better than average hotel restaurant. Good food and good selection of drinks. Expensive unless you have a ALL card.
Excellent food and service. Cauliflower salad was surprisingly tasty. Loved the drinks and were well looked after.
Had a delicious lunch, the best service I've had in a long time.Waiter was attentive and friendly.Highly recommend
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