Went for dinner with friends and ordered several dishes to share. Portions are huge, the meal worked out to be $20/person and there was more food than we could finish. The food was hot, fresh and tasty. My favourites were the dry bean curd dish and the fish stew. The service was prompt and friendly and our food was ready quickly. We didn't try the karaoke but it sounded like people were having fun š
Will definitely come again for a cheap and cheerful group meal. I'm surprised by the negative reviews, our experience was completely different.
A repost over from yelp: I had never heard of the place before despite being a Wellingtonian, was recommended by my two asian mentees so I had to try it out!
Tiger can be a bit of a confusing restaurant because there's actually 2 restaurants! There hasn't been anywhere that clarifies well what the difference between the two restaurants are, so thought I'd give my two cents for each - especially since I'm guessing a lot of people who hear about Tiger want to go for the hotpot!
I went to both restaurants in February 2020 with a fortnight in between the two visits:
* The Tiger restaurant on the left has warm meals you can order from a menu and also offers karaoke (however my party of people and I didn't do that so I can't say what the quality of it is in comparison to other karaoke bars in Wellington). If you need to book beforehand, you can just give them a ring.
* The Tiger restaurant on the right does bubble tea and the current replacement for the hotpot. Unfortunately as of late 2019/2020 they no longer do hotpots, however they now do a 'make your own' noodle soup with toppings you choose from the 'ingredient buffet' - a lot like genghis khan on Majoribanks Street. They don't offer anything else besides the 'make your own' noodle soup and bubble tea. You don't need to order, you just walk in, take a table and start grabbing your ingredients.
Food (4.5/5)
I really enjoyed the meals on both restaurants!
I went with two friends to the left restaurant after work and we ordered a few plates to share instead of individual meals. We ordered dumplings, a sizzling beef plate, sweet and sour pork and some congee / egg porridge which all tasted really great. Portions were huge (especially the congee!). Splitting the bill in three got the total up to about $23 which was really worth it! If you go to the first restaurant, I'd definitely by a couple of meals to share and split the bill rather than each buying individual meals!
The second restaurant on the right I had a late lunch with a different friend. Making your own soup was quite simple and straightforward, but could be better directed (refer to service below). I crafted myself a simple seafood noodle soup with ramen, crab sticks, prawn, shrimp, bok choy and spinach, weighed it on the scale and passed it to the cook on the other side of the window (he asks you how spicy you want it!) . The cook spent about 10-15 minutes cooking it up before it was brought over to our table. It's important to note that for every 100, the price of your soup is $3.80. Mine came up to $18 (and I was worried I'd placed to much), but the end result was much bigger than I had expected - very worth it! The friend I was with didn't like his as much but it was due to the combo of ingredients he chose.
Atmosphere (3.5/5)
Unfortunately can't judge this the restaurants' atmospheres well as both times I visited were not busy. The first restaurant, while we came starting 5:30-6, it was Tuesday and rather quiet. Only other party came to have dinner and a few took food away, but overall it was quite cozy and a few cute decorations.
I preferred the second restaurant much more. Wide open windows and space with cute furniture. Much more casual and a good place to meetup with friends!
Service (2.5/5)
I feel this is where for previous reviewers on other sites that Tiger was let a bit down. The service for both restaurant sides felt a little slow and ... awkward so to say.
It could also get a little hard to talk to the staff as well. Sometimes we couldn't catch their attention to order because they were in the kitchen most of the time, or watching the Chinese drama on the tv.
The second restaurant also felt a little awkward. It wasn't quite clear if you were supposed to sit down first, go to the counter, talk to the staff? It's a place that really needs instructions for newcomers as the server wasn't clear enough when explaining and would wait a little bit too long before he decides to help us. That being said, he did help us when he believed that we were putting too much of an ingredient on the plate e.g noodles.
It was quite obvious seeing other people who had obviously been here before that they new to just grab a table and go straight to the ingredient buffet. Think they just need to improve the experience fore new customers who don't know what they're doing.
Overall, I enjoyed the food and experience dining at Tiger and would definitely go for a round two!!
This is my second time visiting Tiger hotpot restaurant. It is the best one I have ever had. Would definitely come back again in the near future
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